Glamping Holiday Terms & Conditions
Glamping Holiday Terms & Conditions Overview
On this page we have provided an overview of the most frequently consulted sections of terms and conditions for glamping holidays. For our full terms and conditions please click on the button above.
Please note that rates vary depending on the season. Rates are per glamping accommodation, per night, based on full occupancy of your chosen glamping accommodation. To provide our guests with the best value you are welcome to bring your own bedding, bed linen and bath linen or you can choose to book this through us.
Single night occupancy
We are one of the very few glamping sites in the country that welcome guests for a glamping stay for less than two nights. Most sites will not welcome guests that can only stay one night. There is a small supplement for this service, to offset the loss we incur by welcoming guests for less than two nights. The single night supplement for midweek or weekends is £25 per person. It can sometimes offer better value to our guests to stay two nights if possible. During Bank Holidays and National Holidays single night occupancy is subject to availability and there may be a two-night stay supplement for dates such as Bank Holidays
Dogs stay for £17.50 per stay
We know dogs are a member of the family and welcome canine guests. Each dog is provided with a dog bowl to use during your stay as well as a treat and a toy to keep! As it is possible subsequent guests may have allergies additional cleaning is required after a canine guest has stayed in accommodation. A small supplement of £17.50 per dog, per stay applies for this service. Please note as not all glamping accommodation is suitable for dogs this is subject to availability and must be booked in advance.
To confirm your glamping holiday a 50% non-refundable deposit of the cost of the glamping accommodation is required. Additional items are not included in this deposit. Your accommodation deposit is then deducted from your final balance. To help spread the cost of your stay, your final balance including any additional items is only due one week before you are due to arrive at Woodland Escape Glamping Holidays. For your convenience guests are welcome to order additional items such as logs & kindling during your stay and these can be added to your account.
Deposits & final balance
As we offer different types of glamping accommodation at Woodland Escape Glamping Holidays we provide a limited number of each type of glamping accommodation. Once a deposit has been received and a confirmation sent, your requested glamping accommodation is then booked for you. On this basis all other enquiries for that accommodation will be turned away. For this reason all deposits are non-refundable.
In order to help spread the cost of your glamping holiday the final balance is only due one week (7 days) before your arrival date. Up to this type you are welcome to add additional items or activities to your booking. Simply email us to add items to your booking. Bookings and balances are subject to a £1.oo administration fee.
Cancellations received more than 20 working days before arrival incur no further charge. Cancellations less than 20 working days before arrival are subject to the full cost of the accommodation unless the accommodation can be re-let. Additional items may be refundable depending on the period of notice given for cancellation. Cancellations less than 72hrs before arrival a subject to the full balance. Activities using external providers will have required pre-payment and are subject to the full payment. In order to ensure our guests are well catered for a worst case scenario we strongly recommend you have appropriate holiday cancellation insurance. It is strongly advisable that such insurance cover you in the event of cancellation due to situations beyond our control such as bad weather and you are unable to reach us (snow) or a child being ill etc.
No refunds can be provided if guests fail to take part / utilise any part of their holiday, additional items ordered or activities that are booked.
Outside the cancellation period, Woodland Escape Glamping Holidays will do its utmost to comply with any request for an amendment to a booking made after the booking has been confirmed.
This will not always be possible in terms of special packages and minimum length of stay requirements, where a change of dates will reflect the available rates and packages for the new dates.
Pre-paid special offers are non-refundable and non-transferable.
The Park are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("Force Majeure"). We recommend that you have adequate holiday insurance in place to cover this.